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Image Depot

Image Depot

Image Depot

  • Home
  • Wide Format Supplies
    • Printable Adhesive Vinyl
    • Banner
    • Displays and Banner Stands
    • Laminates / Mounting Films
    • Specialty Media
    • Vehicle Wrap / Color change
    • Vinyl & Application Tape
    • Substrates
    • Wide Format Inks
    • Tools and Accessories
    • Aqueous Media & Links
  • Wide Format Equipment
    • Mutoh Eco-Sol & UV-Led
    • Mutoh Dye-Sub Printers
    • Oce’ UVgel Roll to Roll Printer
    • Canon Oce’ Flatbeds
    • Xante Digital Presses
    • Finishing Equipment
    • OKI proColor Printers
    • Direct Color Systems
  • Offset
    • Offset Printing Equipment
    • Offset Consummables
  • Technology Center
  • About
  • Blog
  • Support
    • Support Videos
  • Contacts
  • Cart
  • Specials

Return Policy

Home / Return Policy

 

Image Depot Equipment Support and Return Policy:

 

  1. When a equipment problems occurs, contact Image Depot Technical Support (954-351-7778). We have factory trained specialists for all equipment Image Depot sells.
  2. Image Depot will either handle the request over the phone or if necessary dispatch a technical specialist to the customer site. We also are Team Viewer enabled, so we can sign on to the computer or device at customer’s location and attempt to solve the issue or repair.
  3. If Image Depot Support is unable to resolve the problem, Image Depot will issue a Return Goods Authorization (RGA) number. Image Depot will subsequently arrange for return to our office or the Manufacturer for further resolution steps. The RGA number must be affixed to all pieces and the equipment must be returned in the original manufacturer cartons. If assistance is needed contact your designated support personnel or customer service. If these steps are not adhered to, Image Depot will not be able to assist you and credit will not be issued.
  4. Special order equipment is not returnable and no refund can be issued.                                                                         (ver.1-13-2013)

Products

  • Equipment
    • Canon Oce' Flatbeds
    • Direct Color Systems
    • Finishing Equipment
    • Mutoh
    • Mutoh Dye-Sub Printers
    • Oce' UVgel Roll to Roll Printer
    • OKI proColor Printers
    • Xante Digital Presses
      • XANTE Ilumina
      • Xante Impressia
  • Offset
    • Offset Consummables
    • Offset Printing Equipment
  • Specials
  • Technology Center
  • Wide Format Supplies
    • Banner
    • Displays and Banner Stands
    • Image Depot Wide Format Inks
    • Laminates / Mounting Films
    • Magnetic
    • Printable Adhesive Vinyl
    • Specialty Media
    • Substrates
    • Tools and Accessories
    • Vehicle Wrap / Color change
    • Vinyl & Application Tape

Contact Info

Image Depot
5101 NW 10th Terrace
Fort Lauderdale, FL 33309

t: 954.351.7778
e: sales@imagedepotus.com

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